items that are marked as “preorders” will be shipped later than regular items. I will point out an approximate shipping date in the product description.
depending on where You live and the efficiency of Your postal service, it can take a little while for Your order to arrive. most orders arrive in 2 to 4 weeks. but it can also take up to 12 weeks for Your order to arrive. if Your order has not arrived in 6 weeks, please send me a message so I can check what happened to Your order.
all orders will be safely shipped in cardboard envelopes, so the possibility of damaged products is very low. if something happens to Your items nevertheless feel free to contact me via email. if the damage is very small, however, I can not be held liable, as I do my best to ship the products as safely as possible and have no control over the handling of the shipment by the postal services. I hope for your understanding.
please make sure You have entered Your correct address. sometimes streets are written wrong or numbers are missing. in this case Your package will return back to me and You have to pay again for the shipping. I will contact You via email if this happens.
please tell me in time if You are about to move to a new place. or else Your order will return back to me. in that case You would have to pay for the shipping again.